Vishwa Jagriti Mission – Privacy Policy, Terms & Conditions & Refund/Cancellation Policy

Last Updated: 15th August, 2025

1. INTRODUCTION

This Privacy Policy and Terms & Conditions (“Policy”) applies to your use of www.vishwajagritimission.org (“Website”) and governs your interactions with Vishwa Jagriti Mission (“VJM”, “Organisation”, “we”, “our” or “us”). This Privacy Policy is entered into by and between Vishwa Jagriti Mission and you (“User”, “you” or “your”).

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you access or use our website www.vishwajagritimission.org, and your rights regarding the same.

By accessing or using this Website, registering for our services, donating, or purchasing from us, you agree to be bound by the terms herein. If you do not agree, you must stop using our Website immediately. 

2. DATA POLICY

2.1 What We Collect

We may collect the following information:

  • Personal Information: name, email, phone, address, payment details, ID proof (if applicable).

  • Automatically collected data: IP address, browser type, device details, pages visited, usage statistics.

  • Information voluntarily shared by you when registering for courses, events, buying books, or making donations.

2.2 How We Use Your Data

Your data is used to:

  • Process donations, event registrations, course enrollments, and book purchases.

  • Share updates, newsletters, and reports about our mission.

  • Manage and improve our website, services, and offerings.

  • Comply with legal and regulatory obligations.

2.3 Storage & Security

  • Your information is stored securely using reasonable administrative, technical, and organizational safeguards.

  • Data will be retained only as long as necessary for the purposes described or as required by law.

2.4 Sharing of Data

  • We do not sell personal data.

  • Data may be shared with trusted third parties (payment processors, IT support, event partners) strictly for operational purposes.

  • We may disclose data if legally required (court orders, regulatory requests).

2.5 User Rights

You may:

  • Access, correct, or update your personal information.

  • Request deletion of your data.

  • Withdraw consent for processing.

  • Opt-out of newsletters and marketing communications.

Contact: info@vishwajagritimission.org

3. COOKIES POLICY

Cookies are small files placed on your device to improve your experience.

  • We may use functional cookies (remember preferences), analytics cookies (track visits), and session cookies (temporary).

  • You can disable cookies in your browser settings, but some features may not work correctly.

  • If you wish to opt out entirely, please exit the Website and clear your browser history and cache files.

4. TERMS & CONDITIONS

By using our Website, you agree to the following:

  1. Eligibility – Users under 18 must have parental/guardian consent.

  2. Account Responsibility – You are responsible for protecting your login credentials and account activity.

  3. Accuracy of Information – You must provide true, accurate, and complete information when registering, donating, or purchasing.

  4. Intellectual Property – All content (texts, graphics, videos, logos) on this Website belongs to VJM. Unauthorized use, reproduction, or modification is prohibited.

  5. Prohibited Use – You agree not to misuse the Website for unlawful activities, including fraud, hacking, or spreading harmful content.

5. DONATIONS POLICY

  1. Voluntary Contributions

    • All donations made to Vishwa Jagriti Mission (VJM) are voluntary and non-refundable under normal circumstances.

    • Donations are not payments for goods or services. VJM does not provide any product or commercial consideration in return.

  2. Tax Benefits

    • Donations to VJM are eligible for tax exemption under Section 80G of the Income Tax Act, 1961, subject to applicable laws.

    • Donors will receive an official receipt for claiming such benefits.

    • Tax exemption is available only on the registered name under which the donation has been received.

  3. Project-Specific Donations

    • If a donation is earmarked for a specific project and that project is canceled or discontinued, VJM will contact the donor to provide options, which may include:

      • Reallocation of the donation to another project or initiative of the donor’s choice, or

      • Application of the donation towards the next scheduled program.

  4. No General Refund Policy

    • All contributions to VJM are considered voluntary donations.

    • Once received, donations are non-refundable, as they are immediately directed towards ongoing charitable activities and welfare programs.

    • We kindly request donors to contribute after careful consideration.


  5. Reallocation of Donations

    • Donors may choose to allocate their contributions towards specific initiatives, such as:

      • Mid-Day Meal Program

      • Kanya Atmanirbhar Abhiyan

      • Disaster Relief & Rehabilitation

      • Other ongoing projects of VJM

    • In case reallocation is needed, VJM will honor donor preferences wherever possible.

  6. Recurring / Autopay Donations

  • Donors may opt for recurring donations through autopay/standing instructions.

  • The donation amount will be deducted automatically on the scheduled date each month.

  • Donors may cancel recurring donations at any time by notifying their bank or the relevant payment platform.

  • Failed transactions: If a donation fails due to insufficient balance or technical error, VJM is not responsible for any bank-imposed charges.

  • Bank liability: If extra amounts are deducted due to banking/payment gateway errors, liability rests with the respective bank/payment provider, not with VJM.



6. EVENTS POLICY

  • Registrations for VJM events are treated as voluntary donations towards our charitable activities.

  • All donations made for event registrations are non-refundable, including in cases of cancellations, no-shows, or early exits.

  • If a participant is unable to attend, VJM may, at its discretion, allow re-registration for a future event (within 6 months), subject to seat availability and applicable guidelines.

  • Event registrations are non-transferable unless specifically permitted by VJM.



7. BOOKS POLICY

  • Once purchased, books are non-returnable and non-refundable, unless received in a defective or damaged condition.

  • Requests for replacement must be made within 7 days of delivery with photographic proof.

  • Shipping delays caused by courier/logistics partners are beyond our control.

8. COURSES POLICY

  • Registrations for VJM courses are considered voluntary donations supporting our charitable initiatives.

  • All donations made towards course registrations are non-refundable, including in cases of cancellations, withdrawals, or mid-course dropouts.

  • Course registrations are non-transferable unless specifically permitted by VJM.

  • If a participant is unable to attend, VJM may, at its discretion, allow re-registration in the next available batch, subject to seat availability and applicable guidelines.

9. GENERAL TERMS

  • VJM reserves the right to cancel, reschedule, or modify events/courses as necessary due to unforeseen circumstances.

  • In such cases, participants may opt for re-registration or a refund, subject to conditions.

  • For online services (courses/events), technical failures on the user’s end (internet/device issues) will not be grounds for refund.

  • This Privacy Policy supplements, but does not replace, existing national data protection laws. Where local law requires stricter provisions, such laws shall prevail.

  • These terms are governed by the laws of India, and disputes shall fall under the jurisdiction of courts in Delhi, India.

10. CHANGES TO POLICY

We may update this Privacy Policy, Terms, and Refund Policy from time to time. Continued use of our Website constitutes acceptance of the updated version.

11. CONTACT US

For questions, concerns, or requests. Contact us through:

info@vishwajagritimission.org
www.vishwajagritimission.org

 

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